Satisfaction Guarantee

At Lunify, we stand behind the quality of our digital products and want you to be completely satisfied with your purchase. That’s why we offer a 30-day satisfaction guarantee.

How It Works

If you are not satisfied with your purchase for any reason, you can request a refund within 30 days of your purchase date. We believe in the value of our products, but we also want to ensure that you have a risk-free experience.

Eligibility for a Refund

To qualify for a refund:

• Your request must be made within 30 days of purchase.

• The issue must be related to the product itself, such as missing files, incorrect access, or significant misrepresentation.

• Refunds are not applicable if the product has been extensively used, downloaded in full, or redistributed.

• Customers found abusing the policy (e.g., excessive refund requests) may not be eligible for future refunds.

How to Request a Refund

To initiate a refund request, please contact us at support@lunify.club with:

• Your order details

• A brief explanation of the reason for your request

Once your request is reviewed, we will process your refund within 5-10 business days, depending on your payment provider.

Exceptions

• Due to the nature of digital products, refunds may not be granted if the product has already been fully accessed and downloaded.

• Any refund requests made after the 30-day window will not be eligible.

We are committed to providing high-quality digital products and ensuring a seamless experience. If you have any questions or need assistance, feel free to reach out to our support team